Privacy Policy
Last updated: 28 June 2026
Who we are
MelonClub ("we", "our", "us") is committed to protecting your personal information and respecting your privacy.
If you have any questions about this policy, please contact us at:
Email: info@melonclub.co.uk
Information we collect
When you visit our website or place an order, we may collect:
Name
Billing and shipping address
Email address
Phone number (if provided)
Payment information (processed securely by our payment provider—we do not store card details)
Order history
IP address and browser/device information
Website usage through cookies and analytics
How we use your information
We use your information to:
Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Prevent fraud
Send marketing emails if you have chosen to receive them
Sharing your information
We only share your information with trusted third parties when necessary, including
Payment processors
Delivery companies
Website hosting (Squarespace)
Analytics providers
Email marketing providers (if subscribed)
We never sell your personal information.
How long we keep your information
We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations and resolve disputes.
Your rights
Under UK GDPR you have the right to
Access your data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
To exercise these rights, contact:
info@melonclub.co.uk
Security
We take reasonable measures to protect your information, although no online service can be guaranteed 100% secure.
Changes
We may update this Privacy Policy from time to time. Any updates will be posted on this page.